The complete ISP platform

Run Your Entire ISP
From One Orbit. Fiber Monitoring. WhatsApp Chatbot. Billing & CRM. Field Tracking. IVR & Call Center.

Fiber & OLT monitoring, WhatsApp automation, billing, CRM, complaints, field teams and carrier-grade telephony — one live platform running your whole operation, 24×7.

Request Demo Explore All Modules
Broadband subscriber? Pay your bill, check your plan or raise a complaint. Subscriber Login
Chatbot Auto-replying
W2
Way2Orbit Broadband
online · bot active
Complaint —
Integrated Modules
+Businesses
%Uptime SLA
M+Calls & Messages
WhatsApp Business Automation

A Chatbot That Answers Before
Your Agents Even See It

Official WhatsApp Business API with an intelligent chatbot: plan info, complaint registration, payment reminders and outage alerts — handled automatically, escalated to a live agent only when needed.

  • Auto-reply chatbot with per-industry flows — complaints registered from chat
  • Shared team inbox with templates, media and voice-call support
  • Invoice, renewal and network-outage alerts sent automatically
  • Bulk campaigns with delivery tracking and opt-out management
See the Bot in Action
Support team resolving customer queries over WhatsApp Support · WhatsApp inbox
Fiber & OLT Monitoring

Watch Your Whole Fiber Plant
Live on One Screen

Multi-brand OLT management with live ONU status, optical power, fiber-cut detection and automatic port-down alerts over WhatsApp and email — before your customers start calling.

  • Live PON/ONU dashboard — online, LOS, power-off at a glance
  • Fiber-cut detection with LOS clustering per port
  • Automatic WhatsApp + email alerts on port-down events
  • ONT faceplates, optical history, config backups and VLANs
Fiber OLT with SFP modules under management OLT · SFP · live
network · live topology
FIBER CUT · PON 2 3 ONTs lost signal together — LOS cluster detected on BARI-OLT.
Field Workforce Tracking

Every Technician on the Map.
Every Job Accounted For.

GPS attendance with selfie proof, geo-fenced punch-in, live route tracking and complaint dispatch — full visibility of your field force from the same dashboard that runs your network.

  • Live staff map with route history for every workday
  • Photo punch-in with mock-location and root detection
  • Complaint assignment to the nearest field engineer
  • Attendance, leave and payroll computed automatically
Field technician on a job, tracked live Field · GPS tracked
staff map · live ● 14 on duty
Amarjeet · Technician
Punched in · inside geo-fence
IVR & Call Center

Carrier-Grade Telephony,
Battle-Tested Since 2014

The Asterisk-based engine that started it all: multi-level IVR, intelligent routing, live wallboard, recording and CRM screen-pop — processing millions of calls for ISPs, call centers and government helplines.

  • Multi-level IVR with CRM lookups and complaint auto-registration
  • Live wallboard — queues, agents and SLAs in real time
  • Call recording, CDR search and agent scorecards
  • Supervisor barge & whisper for on-call coaching
Call center headset — agents on the Way2Orbit wallboard Call center · live
call wallboard · live
Calls today1,284
Active now24 live
In queue6
One platform · 15 modules

Everything an ISP Runs On,
Already Connected

No integrations to glue together — every module shares the same customers, the same network and the same login.

Fiber & OLT Monitoring Every OLT, PON and ONU live — V-SOL, Huawei, ZTE, C-DATA, BDCOM. 10 features Fiber Network Map Routes, joint closures, splices and splitters on one GIS map. 6 features Routers, BRAS & Alerts MikroTik/BRAS insight and alerts that don’t cry wolf. 7 features Subscribers & Billing Customer 360°, renewals, GST invoices and collections. 8 features Self-care & Online Payments Subscribers renew, pay and raise complaints on their own. 5 features Digital KYC DigiLocker Aadhaar KYC with numbers masked everywhere. 3 features Complaints & Helpdesk Complaints from IVR, WhatsApp, app and web in one queue. 6 features WhatsApp Automation Official API chatbot, team inbox, campaigns and alerts. 6 features IVR & Call Center Carrier-grade IVR, queues, web phone and live monitoring. 8 features Tele-calling CRM Campaigns, progressive dialer, follow-ups and call reviews. 6 features Field Team & HR Live GPS, selfie attendance, salary and incentives. 6 features Inventory & Purchase Stock, fiber drums, vendors, bills and quotations. 5 features Partners & Franchise Unlimited franchise tree with scoped logins and wallets. 4 features Finance & Compliance GST reports, DoT AGR filings and bank ledgers. 4 features Security & Control Roles, number masking, audit trail and backups. 6 features
Explore every feature
Why ORBIT is different

Built Inside a
Working ISP.

ORBIT runs Way2Net’s own broadband network every day — the OLTs, the helpdesk, the field team and the renewals. Every feature started as a problem our own NOC had to solve at 2 AM.

Made by operatorsDesigned around how an ISP actually works — PON ports, franchises, field visits and renewals.
Made for IndiaGST invoices, DoT AGR, DigiLocker KYC, Indian payment gateways and BSNL/Tata SIP.
Your data, your serverShared cloud or a dedicated server for your company — with off-site backups.
Improving every weekNew features ship continuously, driven by what operators ask for.
Works with
Network
V-SOLHuaweiZTEC-DATABDCOMMikroTik
Business
OneRadiusWhatsApp Cloud APIFacebook Lead AdsDigiLockerGoogle Maps
Payments
RazorpayPayUAirpayPaymentSetu
Voice
AsteriskBSNL SIPTata SIPWebRTC
Get started

See Your Whole Operation
on One Screen

Book a live walkthrough — we'll demo the modules that matter to your business, on real data.

Talk to Our Engineers View Solutions